Join Florian Vollmer, SVP Design of Info Retail, as he discusses how businesses are adapting to a new "experience economy" by moving away from selling products and focusing on offering services.

Tectonic shifts are happening in technology and retail. As the year wraps up, there are more exciting and industry-shifting trends than ever before. Taking a look at the impact of these trends, Florian Vollmer, SVP Design of Info Retail, will share his take on how these trends are impacting customers, retailers and manufacturers.