Alisan (all-ee-shan) Atvur is Director of Strategy at Info Retail—a strategy and design agency, where he directs experience design and business strategy to help companies better understand and design for their customers. Atvur specializes in helping business leaders to diagnose user experience problems, advancing human-centered design and promoting corporate sustainability. He is an expert speaker on a variety of service design, user psychology and experience design topics.

For Alisan's speaker kit, please email press@inforetail.com.

Cindy Williams is Vice President of Client Services at Info Retail—a strategy and design agency, where she leads inter-disciplinary teams in customer advocacy and acquisition. She specializes in customer-centric relationships and collaboration to maximize the worth of brands and customer environments. Williams is highly experienced in home furnishings and bedding markets. She is a dedicated mentor, a court advocate for foster children, and candidate for a degree in psychology and criminal justice.

For Cindy's speaker kit, please email press@inforetail.com.

Florian Vollmer is an industrial designer, teacher, and Principal at Info Retail—a strategy and design agency, where he helps international companies maximize worth in customer environments. He specializes in creating brand experiences in the context of service design—the alignment and design of all brand touchpoints in a customer’s journey to create more useful, profitable, efficient and effective experiences.

For Florian's speaker kit, please email press@inforetail.com.